top of page

By purchasing from Vainicious, you agree to adhere to all terms and conditions.

Vainicious reserves the right to amend all terms and conditions without prior notice.

 

Ordering & Payment:

  1. Add the selected item(s) to your shopping cart.

  2. Proceed to checkout, choose your method of shipping (normal local postage or registered local postage within Singapore).

  3. Currently we offer payment methods by Credit Card, Paypal or Bank Transfer.

  4. For customers who choose to pay by Bank Transfer, please check your email Inbox or Junk box for the payment instructions.

  5. Kindly make your payment within the next 12 hours or else item will be put on site for sale again. 

 

Delivery & Postage Matters:

  1. Normal local postage is at flat rate of S$1.00 per parcel. Registered mail is at flat rate of S$2.74 per parcel.

  2. Vainicious will not be held responsible for any lost parcels posted via normal postage. We strongly recommend customers to opt for registered mail.

  3. All local delivery & postage are handled by Singapore Post Office.

  4. All orders will be processed within the next 1-2 working days upon verification of payment, excluding Saturdays, Sundays and Public Holidays.

  5. Strictly no meet-ups / self-collection services. 

 

Exchange Policy:

  1. Our team will always check our product to ensure our customers receive the item in good condition. But should your item be defective, please email to us clear snap shots of the defects within 10 working days of the day that the parcel was delivered from Vainicious. 

  2. Exchanges are only accepted if item is still in it's original packaging, tag intact, unwashed, etc.

  3. The color you see is dependant on the resolution of your screen, so the actual color of the item may slightly differ from your screen & it will not be considered a defect. 

  4. Measurement difference of 0 -1" of the item (clothing) will not be considered a defect. 

  5. Strictly no cash refund unless item is out of stock. 

  6. We do not offer returns or refunds if you have bought the wrong size or color. 

 

Posted on July 2014.

 

 

Terms & Conditions

bottom of page